Privacy Policy
Effective Date: 1st July 2024
1. Introduction
iViRTH ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ivirth.online or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
2.1 Personal Data
- Information You Provide: We collect personal data that you provide to us, such as your name, email address, phone number, and any other information you choose to provide when you contact us, sign up for our services, or participate in surveys and feedback.
- Account Information: If you create an account with us, we collect your username, password, and other registration information.
2.2 Automatically Collected Data
- Usage Data: We automatically collect information about your interaction with our website and services. This includes your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2.3 Third-Party Data
- Information from Third Parties: We may receive information about you from third parties, such as social media platforms and partners, when you interact with us through these channels.
3. How We Use Your Information
3.1 Providing and Improving Our Services
- To provide, maintain, and improve our services.
- To manage your account and provide customer support.
- To communicate with you about updates, promotions, and news.
3.2 Personalization
- To personalize your experience on our website.
- To understand your preferences and enhance your user experience.
3.3 Marketing and Analytics
- To analyze usage and trends to improve our services.
- To send you marketing communications that may be of interest to you. You can opt-out of these communications at any time.
4. How We Share Your Information
4.1 With Your Consent
- We may share your information with third parties if you have given us your explicit consent to do so.
4.2 Service Providers
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
4.3 Legal Obligations
- We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.4 Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal data. Despite these efforts, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Data Protection Rights
6.1 Access and Control
- You have the right to access, correct, update, or request the deletion of your personal data. You can do this by contacting us at blank@ivirth.com.
6.2 Opt-Out of Marketing Communications
- You can opt-out of receiving marketing emails from us by following the unsubscribe link in each email or by contacting us at support@ivirth.com.
6.3 Data Portability
- You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
6.4 Complaint
- If you have a concern about our privacy practices, you have the right to file a complaint with the relevant supervisory authority.
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: blank@ivirth.com
- Support: support@ivirth.com
- Intellectual Property Rights: ipr@ivirth.com
Refunds and Cancellation Policies
1. Scope of Policy:
This policy applies to all products and services offered by BLANK Digital Integrated Society through ivirth.online.
2. Eligibility for Refunds:
- Digital Services: Refunds are available for digital services if a technical issue arises that BLANK cannot resolve within a specified time frame.
- Physical Products: Refunds for physical products are available if the item is damaged, defective, or not as described.
3. Cancellation Policy:
- Digital Services: Customers may cancel their subscription or service within 14 days of purchase to receive a full refund.
- Physical Products: Customers can cancel their order within 24 hours of purchase without incurring any cancellation fee. Cancellations requested after 24 hours will incur a restocking fee of 10% of the product price.
4. Refund Process:
Digital Services:
- Submit a refund request through the BLANK customer service portal.
- Include the order number, service details, and reason for the refund request.
- The request will be reviewed within 3 business days.
- If approved
