Legal & policies, in plain English.
Everything about how MNDL handles your money, your data and your safety, in one place. Each policy starts with a short summary so you can understand it quickly.
Terms of Use
MNDL Terms of Use: eligibility, plans and payments, user content, acceptable use, sellers and educators, disclaimers, liability and governing law.
Read →Privacy Policy
MNDL Privacy Policy: data collected, purposes, WhatsApp enquiries, sharing, retention, children's data, your rights under the DPDP Act, and how to raise a concern.
Read →Refunds & Cancellations
MNDL refunds and cancellations: 7-day refund window, renewals, plan changes, failed payments, taxes, seller payouts and how to request a refund.
Read →Cookies & Analytics
MNDL Cookies and Analytics notice: no advertising cookies, what we measure, third-party fonts and links, and how to control them.
Read →Community Guidelines
MNDL Community Guidelines: respectful conduct, honest records, child safety, prohibited content, reporting and enforcement.
Read →Grievance Redressal
MNDL Grievance Redressal: Grievance Officer contact, how to file a complaint, response timelines, and escalation options in India.
Read →Quick answers
No. Records and profiles are private by default. Public display needs your explicit consent, which you can withdraw. Read more
Yes. First-time purchases can be refunded in full within 7 days of activation. Duplicate or wrong charges are always refunded. Read more
No. MNDL helps you present and organise your offer. Outcomes depend on you and your audience. Read more
A WhatsApp message is prepared for you. Nothing is sent until you press send. Read more
Message us on WhatsApp, email, or use the form. Safety concerns involving minors are reviewed first. Read more
No advertising or tracking cookies are set on this Site. Read more
Still have a question about a policy?
Message the MNDL team. For complaints, our Grievance Officer responds within 24 to 48 hours.